Frequently Asked Questions (FAQ)
ConstructionReferralGuide.com goal is to create a one-stop and a one-of-a kind web site that helps consumers, building consultants, furniture suppliers, and home builders builders or other providers easily connect.
Q. What is a Member Permission?
A. Membership permission basically allows one to register on our website and create an account for the sole purpose of searching, finding and saving business information. It also allows one to access all saved businesses and refined Searches plus receive email updates on the contractors or suppliers they have saved and more.
Q. What is a Agent Permission?
A. An Agent permission is an account created for a personal service care provider (a business, supplier or consultant). You will need an Agent account to add your business information to our database.
Q. Does a new Agent permission require the administrator (Admin) approval before it becomes active?
A. Yes. After one registered, she will receive an email to confirm the registration.
Q. Does a new Member permission require the administrator (Admin) approval before it becomes active?
A. Yes.
Q. What is user confirmation?
A. After a Member or an Agent registers, he/she will receive an email that states, “You are registered now, but you must be approved by the site administrator before your account is active. The administrator has been notified of your application and will respond as soon as possible.” After the site administrator approves the registration, one will receive a confirmation email that states “Your Name, Your account has been activate. Please click the link below to login.”
Q. How can a company make payment to get listed on Construction Referral Guide?
A. Payments to ConstructionReferralGuide.com are securely hosted by PayPal. We offer a free 10 day trial for new accounts. You can cancel anytime during this period and your credit card will be credited. After the trial period ends, we will charge your credit card $199.99 for your yearly subscription rate. If you cancel any time after you have paid for your subscription, we don't offer refunds for any remaining time left before your current billing period expires.
Q. Why does my credit card statement shows payment to Burnedbrass Technologies for your service?
A. ConstructionReferralGuide.com is owned and powered by Burnedbrass Technologies, Inc.
Q. What are the prices or payment options for your listing services?
A. We offer an annual subscription listing rate of $199.99.We offer a 10 days free trial for new accounts. You can cancel anytime during this period and your credit card will not be charged. After the 10 days trial period ends, we will charge your credit card $199.99 for you yearly subscription rate.
Q. After payment is made, how soon will my account become activated.
A. Accounts are activated within 24 hours after payment is received.
Q. Can I get a refund if I change my mind?
A. Yes. Refunds are issued if request is made within 24 hours after your payment.
Q. How soon are refunds issued?
A. It takes 24 hours for us to process all refunds.
Q. What is the “Create New Listing” after I logged in for the first time?
A. After an Agent has register and made payment, she will receive a confirmation email. Once, she signs in to her account, she will see a logo “Create New Listing”. This is where an Agent (a business, supplier or consultant) will select a listing category or multiple categories for their business.
Q. What is the “Edit My Account”?
A. After an Agent has register and made payment, she will receive a confirmation email. Once, she signs in to her account, she will see a graphic that reads “Edit My Account”. This is where the Agent will update her information that was provided when the account was created.
Q. What is the “Edit My Listing”?
A. After an Agent has register and made payment, she will receive a confirmation email. Once, she signs in to her account, she will see a graphic that reads “Edit My Listing”. This is where the Agent will edit information about her business.
Q. What is the 125X125 Banner?
A. 125X125 Banner is the size of the ad banner on our blog pages.
Q. What is the Featured Business?
A. Featured Business listing is the business thumbnail that appears on our web site main page. The benefit of a feature listing is that your business is featured on the results pages of all listing. We also profile feature businesses within our blog by providing them with a page.
Q. What is the Virtual Tours Feature?
A. The Virtual Tours Feature is a panoramic video view of your business. Please note that we support the following types of Virtual Tours:
1. Standard Spherical 360° Panoramic Images in .jpg format (Built in Full Support using PTViewer)
2. EGG Solution Virtual Tours using .egg files.
Q. What is Reciprocal Link.
A. Reciprocal Link is basically a free link exchange websites similar to ours.
Q. What if I have additional questions can, I contact www.ConstructionReferralGuide.com?
A. Yes, please do not hesitate to click and “Contact Us.”
